Need Help? Serta’s warranty exists to insure that your Serta mattress set is built to our high quality standards and protects against manufacturing defects. Serta Mattresses. * Serta and Simmons —both of which are owned by the National Bedding Company—also offer long warranties ranging anywhere from 3 to 30 years and include no charge for replacements within the first 10 or so years of ownership. Cool, supportive comfort in our ultra-compact carton. Company's goal is to provide The User with the highest product quality and durability so The User of company services can enjoy The Client's Serta mattress for years to come. If you feel that your mattress is defective, simply contact our customer service department or your local Ortho showroom with your invoice. Established brands like Serta conduct ongoing quality testing to determine what constitutes a defect. Established brands like Serta conduct ongoing quality testing to determine what constitutes a defect. We will send you our Mattress Buyers Shop with Care Guide and Checklist and keep you informed of special promotions, and sales on Serta® products. Serta’s premium Gel-infused Memory Foam helps provide pressure relief Serta International, Customer Service Department, 3 Golf Center #392, Hoffman Estates, IL 60169, 1-888-55-SERTA (1-888-557-3782) There will be an inspection fee. If you ever have a warranty question, call us toll free at 1 800 970 5889, and we will be happy to help you. Stay in touch. What’s Covered Under Warranty? It’s important to read this carefully and store the information somewhere safe, although most manufacturer websites will have electronic versions of the warranty. 1-800-336-9136. Comfort The User of Website can believe in. PRIVACY POLICY WARRANTY GET THE SERTA NEWSLETTER. By understanding what it does and does not cover, you will shop smarter and enjoy your new mattress for several years. Enhanced design with even better pressure relief for a truly restorative sleep experience. Your personal comfort is not covered by the manufacturer’s warranty. May 3, 2016 Filed under: For more information, go to www.P65Warning.ca.gov. A perfectly made plush mattress may feel great to your friend, but you may personally find it too soft and, therefore, uncomfortable. That’s why it’s important to research online and try different types of mattresses in person with your partner before making the purchase. There will be an inspection fee. Shop Serta Charcoal Fusion Pillow in the Bed Pillows department at Lowe's.com. some advertised items are priced at everyday low prices, others are sale prices. All warranties MUST be started by the retailer where the mattress was purchased. Your new mattress will come with a warranty brochure that clearly states what is and what is not covered based on what’s considered a manufacturing defect. The mattress comes with a "20 Year Warranty" but if you read the warranty PDF it instructs you to "contact the Serta retailer from where you purchased the set" there is no way i can find to contact the retailer since Amazon only lists return requests (mine expired 2/2012). If you feel there is a possible warranty defect, we encourage you to submit a warranty claim in the form below. You can feel confident when you bring home a new Serta Perfect Sleeper express mattress: CertiPur®-US certified, 100% USA assembled, and backed by Serta’s 10-year limited warranty. Serta's 9 In. photos are for illustrational purposes only. The information that you provide in this form will be reviewed by the Serta warranty team Monday–Friday, 9am–5pm (ET) and you will be contacted within 3 business days with next steps. There is a law tag on both the mattress and box spring. You may continue to initiate your warranty claim if any of the following is true: You will need to have your purchase receipt along with the law tag information available to complete this form. Sign up for our newsletters today and get $100 OFF your order of $500 or more! Mattress Care. $1,599.00 This is because comfort is unique, personal and subjective. mattress warehouse, inc. is not responsible for typographical errors. Serta.com Purchases. View Your Warranty: Having an issue with a sleep set you bought from a Sealy retailer? My retailer is not currently selling Serta products, I have moved more than 50 miles from the original delivery address. The information that you provide in this form will be reviewed by the Serta warranty team Monday–Friday, 9am–5pm (ET) and you will be contacted within 3 business days with next steps. Online tools like our Mattress Selector can help narrow down the options before you shop. Rest easy in knowing that this Serta Charcoal Fusion bed pillow was tailored perfectly for your sleep needs. Serta. Make sure to contact them first so that they can help you with your issue. If the Serta product you purchased is discontinued at the time of repair or replacement, a current model of If you need additional assistance, we’re happy to help! Taking good care of your mattress over time will help you get the most benefit from it for years to come. Customer Service Department 2550 Meadowvale Blvd. Why a Mattress Cover is the Best Bed Accessory. A classic foundation to provide extra height and support for your mattress. This promise is backed by our Serta Quality Assurance Program, one of the most stringent and rigorously enforced product quality programs in the home furnishings industry. 1-888-708-1466. Cutting-edge foam and an exclusive support system for a cool, comfy sleep. Download Serta’s product warranty brochure to get warranty coverage details. Check this page for more ideas: Spa Sensations Mattresses. Location. Serta Warranty Information How Your Warranty Works Nationwide Coverage Buy with Confidence Your new Serta mattress set comes with a factory warranty detailed below. Manufacturer's 3-year limited warranty. Sleep better with Simmons Beautyrest top-rated mattresses, innovators of the first hybrid Beautyrest mattress, Beautyrest Black, new SmartMotion Bases and more. If defective in workmanship or material, your Serta mattress and/or foundation will be repaired or replaced (at our option) with charges, as shown on the Serta Warranty Schedule and exclusive of transportation and inspection costs. You can feel confident when you bring home a new Serta® premium mattress: CertiPur®-US certified, 100% USA assembled, and backed by Serta’s 10-year limited warranty. Receive special promotions, sales, and the latest discounts on Serta products. From plush pillow tops and firm tight tops to memory foam and adjustable beds, you’ll find the perfect Macybed's affordable mattress to guide you into a night of sweet dreams. There will be a delivery fee if approved for a replacement. Serta Warranty Serta comfort conveniently packaged to go. make offer - 2018 serta king size blue fushion 3000 firm mattress excellent condition SERTA KING icomfort CF2000 Firm, COOLING, SUPPORT, SAVE $$$ TODAY ON MSRP !!! You can feel confident when you bring home a new Serta Perfect Sleeper express mattress: CertiPur®-US certified, 100% USA assembled, and backed by Serta’s 10-year limited warranty. Most of today’s brand name mattresses come with a manufacturer’s warranty to protect against manufacturing defects. It’s important to understand what a mattress warranty does and does not cover – and the simple steps you can take to ensure complete mattress satisfaction. My Location: , Change Location My Location: , Change Location The typical mattress is replaceable under warranty guidelines if any part of the surface area compresses 1” or more for a spring bed and .75” or more for a foam bed. Serta reserves the right to refuse service and invalidate the warranty when the sleep set, even if defective, is in an unsanitary condition (due to blood or bodily fluid stains or soiling, infestation or other abuse), when the sleep set has evidence of damage from liquid penetration, cleaning or the use of cleaning fluids, or whenever the product failure is caused by factors other than defective workmanship or materials. Mattress and Bed Set Model Name. We pride ourselves on our Quality Assurance program and having a very low product return rate. Every mattress in our store is accompanied with a manufacturer warranty. Warranty service coverage is everywhere in all 50 states! Before June 2003 Between 2003 – 2007 Flameguard protection Between 2008 – 2013 Between 2014 – Present For warranty information please click here; This vinyl/PVC packaging can expose you to chemicals including di(2-ethylhexyl phthalate) (DEHP), which is known to the State of California to cause cancer. A versatile adjustable base for customized comfort. Find discounts and allowances on furniture, home appliances, electronics, and more. Supportive with temperature regulation for the coolest, most comfortable sleep ever. The Serta Warranty & Quality Assurance Program Our goal is to provide you with the highest product quality and durability so you can enjoy your Serta mattress for years to come. Your new mattress will come with a warranty brochure that clearly states what is and what is not covered based on what’s considered a manufacturing defect. Refer to your receipt from purchase for store contact information. Features advanced cooling gel memory foam which contours to your pressure points for a perfect night of sleep These long-term warranties should give consumers as much comfort as the mattresses themselves! Memory Foam Pillows – The Best Pillows for a Good Night’s Sleep. Finally, many mattress retailers offer a trial period, allowing you to return or exchange a new mattress if you find it’s not the right match. Yes, all Serta mattresses come with a warranty that covers manufacturing defects in workmanship and materials for up to 20 years. Price Category $$$$ Listed Manufacturer. Serta iComfort EFX Collection. ... Beautyrest® Canada. Before you get too lost in thread counts and throw pillow color patterns, consider the most important accessory of them all. There will be a delivery fee if approved for a replacement. Unit #1 Mississauga, Ontario L5N 8C2. Serta. The 9” Serta® Premium Mattress features a single gel memory foam layer and a premium foam support system for balanced cooling comfort and proper body support. Get your hands on a range of gifts for your friends and family, this 4th of July. A highly breathable and supportive mattress with a classic, responsive feel. There are a few exclusions on covers and handles on most mattresses. When you get a Serta mattress, you’re not just getting a bed—you’re getting a whole new way of sleep. A mattress warranty is designed to protect the craftsmanship and quality of the mattress. Be sure to ask your retailer what their policy is so you know your options. Monday to Friday 9am-Midnight (ET) Sat/Sun- 9am-8pm (ET) In observance of the upcoming holidays, our customer experience team will be out of the office December 24-25, 2020 and January 1, 2021. 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